EMail

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Table of Contents | Functionality | EMail | Export

ADempiere includes a rudimentary e-mail capability that is integrated with Reports, Requests, Alerts and System Administration. It can also be used to send mail to an individual or groups of business partners.

End users can use this e-mail capability to contact support and request technical assistance.

Contents

Access

Icon: Image:Icon_EMailSupport24.png Image:Icon_SendMail24.png
Menu: Help→EMail to Support

Tools→Preference See the Errors tab.

Short Cut: none

Restrictions

To send mail, the system e-mail server must be configured and working.

The sender must have the internal Email User ID in their User profile. If the mail server requires authentication, a valid password is also required. These will be used with the system e-mail server to send the mail.

The search boxes will return valid e-mail addresses for Users only if these are identified in that User's profile.

Description

When Help→EMail to Support (Image:Icon_EMailSupport24.png) is selected, an e-mail dialog opens as shown below.

 

 

The From: address will be the e-mail address of the user.

The To: and CC: search boxes (Image:Icon_Reset24.png) can be used to find the e-mail addresses of users in the system. The selected user's e-mail will replace the text in the text box below.

Additional e-mail addresses can be added to the text box by separating the addresses with a space, comma ',' or semi-colon ';' character. E-mail addresses for people outside the system can also be added.

Depending on how the e-mail was initiated, the body may be completed with context information and/or an attachment may have been added.

To send the e-mail, click the confirm button.

See Also

Configuring EMail

For Developers

The software that displays this window can be found in

  • client/src
    • org.compiere.src.EMailDialog.java
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