ManPageW RequestCategory

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Enjoy it, and help to fill it! But please, always respecting copyright.

Please write your contributions under the Contributions Section



Contents

Window: Request Category

Description : Maintain Request Category

Help : Category or Topic of the Request



Tab: Request Category

Description : Maintain Request Category

Help : Category or Topic of the Request

Table Name  : R_Category

Fields

Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Client_ID

NUMBER(10)

TableDir

Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Org_ID

NUMBER(10)

TableDir

Name Alphanumeric identifier of the entity The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. Name

NVARCHAR2(60)

String

Description Optional short description of the record A description is limited to 255 characters. Description

NVARCHAR2(255)

String

Comment/Help Comment or Hint The Help field contains a hint, comment or help about the use of this item. Help

NVARCHAR2(2000)

Text

Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

IsActive

CHAR(1)

YesNo

Product Product, Service, Item Identifies an item which is either purchased or sold in this organization. M_Product_ID

NUMBER(10)

Search


Tab: Update Notification

Description : List Recipients for to receive Request Updates

Help :

Table Name  : R_CategoryUpdates

Fields

Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Client_ID

NUMBER(10)

TableDir

Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Org_ID

NUMBER(10)

TableDir

Category Request Category Category or Topic of the Request R_Category_ID

NUMBER(10)

TableDir

User/Contact User within the system - Internal or Business Partner Contact The User identifies a unique user in the system. This could be an internal user or a business partner contact AD_User_ID

NUMBER(10)

Search

Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

IsActive

CHAR(1)

YesNo

Self-Service This is a Self-Service entry or this entry can be changed via Self-Service Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality. IsSelfService

CHAR(1)

YesNo

Contributions

You will find further information here in the Contributions section, as the above sections are automatically generated. Therefore, any changes there would be lost.

The information below should be only additional information to supplement the above. If you find duplications to the above then please edit or raise a note in the Adempiere forum in Sourceforge.

To understand the meaning of mandatory, optional & required as used below, see Optional & Required Definitions for an explanation.

Window : Request Category(optional)

Path: Menu > Partner Relations > Request > Request Category

The Request Category is a way to group the requests for reporting purposes.

(??? How does this differ to Request Group? ???)

Note, If you want to reuse the information that you enter here in other organizations under the same client, make sure to select the organization "*" at login or choose "*" in the organization drop down when creating a new record. That will make all settings you create common for all organizations under this client. This will apply to any codes, groupings, etc that you want to appear in many levels of an organization in your company (client).

Tab : Request Category (optional)

Define the different categories of requests to be dealt with in the organization.

You will find that the Client and Organization are defaulted based on the choice you made when you logged in. Creating a new record allows you to change the Client and Organization, however, after saving, these values are fixed.

Field: Client (required)

See Basic & Common Field Definitions - Client

Field: Organization (required)

See Basic & Common Field Definitions - Organization

You may choose an organization of "*" as the BP is valid for all organizations in the client. For example, certain vendors, like your phone provider, stationary, etc.

Field: Name (mandatory)

See Basic & Common Field Definitions - Name

Field: Description (optional)

See Basic & Common Field Definitions - Description

Field: Comment/Help (optional)

Add any text to further explain the category.

Field: Active(optional)

See Basic & Common Field Definitions - Active

Field: Product (optional)

Enter the product for the category.

(??? Is this field operational? ???)

Tab : Update Notification (optional)

Define who should receive update notifications when this request category is used.

You will find that the Client and Organization are defaulted based on the choice you made when you logged in. Creating a new record allows you to change the Client and Organization, however, after saving, these values are fixed.

Field: Client (required)

See Basic & Common Field Definitions - Client

Field: Organization (required)

See Basic & Common Field Definitions - Organization

You may choose an organization of "*" as the BP is valid for all organizations in the client. For example, certain vendors, like your phone provider, stationary, etc.

Field: Request Category (required)

The request category selected for maintaining from the Request Category tab.

Field: User / Contact (mandatory)

Which user/contact is to be sent the email. It can be any user/contact defined in the organization.

Field: Active (optional)

See Basic & Common Field Definitions - Active

Field: Self Service (optional)

The field is greyed out and unchecked even if Self Service is selected in the Request Type tab.

(??? why? ???)

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