ManPageW RequestStatus

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Enjoy it, and help to fill it! But please, always respecting copyright.

Please write your contributions under the Contributions Section



Contents

Window: Request Status

Description : Maintain Request Status

Help : Status if the request (open, closed, investigating, ..)



Tab: Status Category

Description : Request Status Category

Help : Category of Request Status enables to maintain different set of Status for different Request Categories

Table Name  : R_StatusCategory

Fields

Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Client_ID

NUMBER(10)

TableDir

Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Org_ID

NUMBER(10)

TableDir

Name Alphanumeric identifier of the entity The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. Name

NVARCHAR2(60)

String

Description Optional short description of the record A description is limited to 255 characters. Description

NVARCHAR2(255)

String

Comment/Help Comment or Hint The Help field contains a hint, comment or help about the use of this item. Help

NVARCHAR2(2000)

Text

Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

IsActive

CHAR(1)

YesNo

Default Default value The Default Checkbox indicates if this record will be used as a default value. IsDefault

CHAR(1)

YesNo


Tab: Request Status

Description : Maintain Request Status

Help : Status if the request (open, closed, investigating, ..)

Table Name  : R_Status

Fields

Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Client_ID

NUMBER(10)

TableDir

Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Org_ID

NUMBER(10)

TableDir

Status Category Request Status Category Category of Request Status enables to maintain different set of Status for different Request Categories R_StatusCategory_ID

NUMBER(10)

TableDir

Sequence Method of ordering records; lowest number comes first The Sequence indicates the order of records SeqNo

NUMBER(10)

Integer

Search Key Search key for the record in the format required - must be unique A search key allows you a fast method of finding a particular record.

If you leave the search key empty, the system automatically creates a numeric number. The document sequence used for this fallback number is defined in the "Maintain Sequence" window with the name "DocumentNo_<TableName>", where TableName is the actual name of the table (e.g. C_Order).

Value

NVARCHAR2(40)

String

Name Alphanumeric identifier of the entity The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. Name

NVARCHAR2(60)

String

Description Optional short description of the record A description is limited to 255 characters. Description

NVARCHAR2(255)

String

Comment/Help Comment or Hint The Help field contains a hint, comment or help about the use of this item. Help

NVARCHAR2(2000)

Text

Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

IsActive

CHAR(1)

YesNo

Default Default value The Default Checkbox indicates if this record will be used as a default value. IsDefault

CHAR(1)

YesNo

Web Can Update Entry can be updated from the Web IsWebCanUpdate

CHAR(1)

YesNo

Update Status Automatically change the status after entry from web Change the status automatically after the entry was changed via the Web Update_Status_ID

NUMBER(10)

Table

Timeout in Days Timeout in Days to change Status automatically After the number of days of inactivity, the status is changed automatically to the Next Status. If no Next Status is defined, the status is not changed. TimeoutDays

NUMBER(10)

Integer

Next Status Move to next status automatically after timeout After the timeout, change the status automatically Next_Status_ID

NUMBER(10)

Table

Open Status The status is closed This allows to have the three generat situations of "not open" - "open" - "closed" IsOpen

CHAR(1)

YesNo

Closed Status The status is closed This allows to mave multiple closed status IsClosed

CHAR(1)

YesNo

Final Close Entries with Final Close cannot be re-opened IsFinalClose

CHAR(1)

YesNo

Contributions

You will find further information here in the Contributions section, as the above sections are automatically generated. Therefore, any changes there would be lost.

The information below should be only additional information to supplement the above. If you find duplications to the above then please edit or raise a note in the Adempiere forum in Sourceforge.

To understand the meaning of mandatory, optional & required as used below, see Optional & Required Definitions for an explanation.

Window : Request Status (optional)

Path: Menu > Partner Relations > Request > Request Status

The Request Status allows you to define a set of status codes & descriptions. That can be used to explain the current state of a request.

Note, If you want to reuse the information that you enter here in other organizations under the same client, make sure to select the organization "*" at login or choose "*" in the organization drop down when creating a new record. That will make all settings you create common for all organizations under this client. This will apply to any codes, groupings, etc that you want to appear in many levels of an organization in your company (client).

Tab : Status Category (optional)

Define the different status values for requests to be dealt with in the organization.

You will find that the Client and Organization are defaulted based on the choice you made when you logged in. Creating a new record allows you to change the Client and Organization, however, after saving, these values are fixed.

Field: Client (required)

See Basic & Common Field Definitions - Client

Field: Organization (required)

See Basic & Common Field Definitions - Organization

You may choose an organization of "*" as the BP is valid for all organizations in the client. For example, certain vendors, like your phone provider, stationary, etc.

Field: Name (mandatory)

See Basic & Common Field Definitions - Name

Field: Description (optional)

See Basic & Common Field Definitions - Description

Field: Comment/Help (optional)

Add any text to further explain the category.

Field: Active(optional)

See Basic & Common Field Definitions - Active

Field: Default (optional)

See Basic & Common Field Definitions - Default

Tab : Request Status (optional)

The Request Status allows you to set up different status that the request on that status can go through.

You will find that the Client and Organization are defaulted based on the choice you made when you logged in. Creating a new record allows you to change the Client and Organization, however, after saving, these values are fixed.

Field: Client (required)

See Basic & Common Field Definitions - Client

Field: Organization (required)

See Basic & Common Field Definitions - Organization

You may choose an organization of "*" as the BP is valid for all organizations in the client. For example, certain vendors, like your phone provider, stationary, etc.

Field: Status Category (required)

The Status currently been selected to be maintained.

Field: Sequence (required)

The sequence number of the Request Status.

Field: Search Key (optional)

See Basic & Common Field Definitions - Search Key

Field: Name (mandatory)

The name of this Request Status.

Field: Description (optional)

See Basic & Common Field Definitions - Description

Field: Comment/Help (optional)

Further information to explain the record.

Field: Active (optional)

See Basic & Common Field Definitions - Active

Field: Default (optional)

See Basic & Common Field Definitions - Active

Field: Web Can Update (optional)

Tick this field if this status can be selected by web users.

If ticked, then the field "Update Status" will appear.

Field: Update Status (optional)

The field appears if "Web Can Update" is ticked.

Here you can choose the status that can be applied by the web user.

Field: Timeout in Days (optional)

Enter the number of days before the request will be progressed to the next status. If no value entered, ie zero, then it will remain on the currently selected status.

The field, "Next Status" will appear when this field is non-zero and you either tab out of the field or click on another field.

Field: Next Status (optional)

This field will appear if a non-zero value is entered in "Timeout in Days".

Note, the field will appear when you enter a non-zero value in "Timeout in Days" and you either tab out of the field or click on some other field.

Field: Open Status (optional)

Tick this field if this status is considered to be the open status.

Field: Closed Status (optional)

Tick this field if this status is considered to be the closed status. If selected then the field "Final Close" will appear.

Field: Final Close (optional)

This field only appears if "Close" has been ticked.

Tick if the request is not to be opened again.

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